Privacy Policy

KLIVIND ("we", "our") is committed to protecting the privacy of individuals who visit our website klivind.com and use our services. This policy explains what information we collect, why we collect it, and how we use it.

1.Information We Collect

We collect only the information necessary to provide our services:

• First and last name
• Professional email address
• Company name
• Information submitted through our website contact form
• Anonymous browsing data (via analytics cookies, see section 5)

2.How We Use Your Information

Collected information is used to:

• Responding to your inquiries and quote requests
• Providing agreed-upon services (consulting, website, AI, etc.)
• Sending information related to your project
• Improving our website and service offering
• Fulfilling our legal and contractual obligations

We never sell, rent, or share your personal information with third parties for commercial purposes.

3.Data Retention

Your personal data is retained for as long as necessary to provide our services, or until you request its deletion. Contact data is deleted within 12 months following the end of any business relationship, unless legal obligations require longer retention.

4.Third-Party Sharing

In providing our services, we may engage trusted service providers, including:

• Netlify (website hosting)
• Resend or similar (transactional email delivery)
• OpenAI (for AI agent features, where applicable)

These providers are bound by strict confidentiality obligations and may only use your data for the purposes for which it was shared.

5.Cookies & Browsing Data

Our site may use anonymous analytics cookies (e.g. Google Analytics or equivalent) to measure traffic and improve the user experience. No personally identifiable data is collected through these tools. You may disable cookies in your browser settings at any time.

6.Your Rights

In accordance with applicable laws (Law 25 in Quebec, GDPR in Europe), you have the following rights:

• Right of access to your personal data
• Right of rectification for inaccurate information
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing of your data

To exercise any of these rights, contact us at the address below.

7.Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet is completely secure; we cannot guarantee the absolute security of information transmitted through our site.

8.Changes to This Policy

KLIVIND reserves the right to update this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to review this page periodically.

9.Contact Us

For any questions regarding this policy or your personal data, you can reach us: